And Another Thing...

It's no secret in our industry, that the wholesale supply chain in Canada is in serious trouble. We've seen owner changes, competitors bought out (creating a monopoly in Canada), supply levels severely reduced, stock outages a regular occurrence and most significantly, selection decimated. 
Do you know that if you own a home in Ontario that's older than 75 years, with leaded glass, we no longer can properly repair/restore your window because the supplier has deemed that glass redundant due to sales. Or, how about if you bought a Glastar G9 grinder- a significant investment- and want to get a replacement wheel for it, it's not available to us for you except by special order, and we have no date for that order. I guess we can't recommend that grinder any longer.

So, as this saga continues to worsen, it gives us concern, but has strengthened our resolve to look elsewhere. We no longer feel confident in the status quo and therefore will continue to source out alternate suppliers. We will try our best to hold down prices and increase our inventory levels to minimize out-of-stocks from occurring. In other words, we will do our best to protect and grow this industry of ours as best we can in spite of adversity. We will not allow ourselves to be at the mercy of someone else. 
So, coming in the next month, from suppliers in the U.S. and sadly not Canada;
glass supercutters from Toyo, Mitsuboshi and others (secret), mosaic molds, bottle and lens cutters, glassline fusing colour pens and tip sets, boron spray, ceratek and fibre blanket, replacement bandsaw drive belts and way cheap bandsaw blades, Uroboros Streakies, Ring Mottles and Fracture/Streamers, 20+ newish Sys96 fusible glass colours (like Irid Herringbone Ripples and Radiums in two thicknesses, their new Lipstick Red Opals and Copper Reactives) over 300 bottles of fusible frits and powders, stringers, rods and noodles, 7/32” silver backed foil from DTI, fusing decals, metal non-slip cutting rulers,400+ ceramic molds and most exciting- over six cases of Uroboros Heads and Tails and a whole bunch of other really cool stuff that we don’t yet want to reveal!

Oh, one more thing. We are getting a little frustrated at fielding phonecalls, visits and emails from others in the business complaining to us about this situation.

Your complaints are legitimate. 

You’re just complaining about it to the wrong guy folks.