The ongoing trials and tribulations of a lowly stained glass store owner
Diary of a Demented Store Owner
Monday, 28 September 2009
An Addendum to this Month's Sale Post
Time To Post Another Embarrassing Zenia Picture

Gaze your eyes upon Zenia...
Sunday, 27 September 2009
Music Makes Us Better Craftspeople


Fantasy In Glass is now carrying out clinical trials to see how exactly music affects the brain and the body on behalf of poorer cutting glass manufacturers. Mikey is hopeful that "We are approaching the point where a glass store owner would legitimately be negligent not to actually recommend music as a therapeutic intervention. And even more so should he not obtain said music from mymusic.com, a tremendously great on-line music store. It was actually mymusic.com that turned Mikey on to Little Axe, a group's music that has been instrumental in increasing the cutability of Bullseye fusible opals, and has even lessened the incidence of devitrification when slumping this glass!”
Saturday, 26 September 2009
A Regular Day at the Store
Thursday, 24 September 2009
What's It Going to Be? Shelves Or Staff Naked- Which Do You Prefer?
Coming back after a bit of a lull with vacation, we find ourselves bracing for a hopefully busy season, and are now starting to refill our shelves back to our normal levels. Just in last week as you can see below was a sizeable ceramic molds order as well as (literally) a ton of Sale Squares from Kokomo and Spectrum. Monday, 21 September 2009
Figus Rats Supply Molds to FIG
Apparently it's not just any rodents, but the "highly social, intelligent" figus- a small caviomorph rodent that is native to Toronto. And while they don't use tools in their natural habitats, they were taught by researchers as well as the staff of Fantasy In Glass to do so in captivity.
After several months of training and practice, researchers say, the figus can move a rake as smoothly and efficiently as croupiers in any Las Vegas casino- a handy skill when mixing the mud-like slurry that these molds for slumping glass are made of.
“This is first time rodents have been trained to wield tools”, said Gary Brownosley, a psydoscientist, who led the experiments at the Laboratory for Really Cool Science in Toronto. He elaborated about how they are so efficient and quality conscious that the Teamsters’ union has petitioned the mold manufacturer to either stop using these poor little helpless animals or to certify them to unionize the shop.
While these figus rodents are best at manufacturing molds 14” or smaller in diameter (a size that is easily accommodated by most of the kilns sold at FIG) scientists from the LRCS are considering training baboons in the manufacture of larger molds-1a specialty of Brownosley’s.
While it has long been thought that tool use is a hallmark of higher intelligence, Dr. Brownosley said, the brain structures that underlie such abilities may lie dormant in many animals with good hand-and-eye or paw-and-eye coordination. Training these figus to make molds in captivity provides insights into the plasticity of their brains, he said, and may even shed light on how early humans evolved tool use in the first place.
In separate studies, Dr. Brownosley notes they are examining gene expression in the brains of macaques and marmosets trained to check the coefficients of expansion in Bullseye glass.
To see the handiwork of these figus rodents, and the well over 600 molds we have in inventory, check out this video.
Sunday, 20 September 2009
System 96 Dichroic Glass
Thinking that the staff were looking a little pale and withdrawn lately, Mikey realizes they might be suffering from the ‘D.W.’s’ or Dichroic Withdrawl. Zenia Herself has been known to be able to identify the 1 micron thick metallic coatings found on dichroic glass by taste alone (patterns she sadly admits need the assistance of smell…Pat The Wife)! Acknowledging that our 90 selection is strong, and our 96 not so, Mikey quickly rushes a large order together that arrives today containing way too much stuff to describe here, besides he’s got to get towels for the staff’s drooling. Turns out Zenia cannot be found for hours but eventually shows up at closing time with Styrofoam packing peanuts stuck in her hair, looking like her old self.
Thursday, 17 September 2009
Bellagio Celiling
Monday, 14 September 2009
What can you say about Kokomo Glass? It's the oldest manufacturer of machine made glass in North America going back to 1888. It has documented sales to the Louis Tiffany Studios going back to just after the turn of the last century, and today is a very popular line of glass at FIG because of its price, quality of colour, availability, and mostly, its easy cut-ability. Saturday, 12 September 2009
A Neat Fusing Project Using Spectrum's New Cord
While it's been very difficult to get hold of Spectrum Glass over the past couple of years (they really aren't a small boutique manufacturer although it's availability has made many think it is), new colours do seem to occasionally dribble in- usually through our steady supply of Rat Paks. If not for these boxes full of 12" pieces we'd have no white for fusers as we haven't seen that in many months. One that has caused us to get a little excited is Spectrum's popular Cord texture now coming in in Black (and FIG Tested White). Heck, Spectrum themselves even seem to be proud of being able to produce another new glass that of course, no one in Canada will likely be able to buy. Here's a pic of a plate Zenia made, and here's a link to the instructions on how to make your own (don't tell anyone but it works with Bullseye's textures as well, and those we can actually get).
Tuesday, 8 September 2009
Another Open Letter From Mikey In The First Person

‘It has been a very ‘interesting’ time these past few weeks.

Upon my return I find myself reflecting on many of the ‘cornerstones’ of our business and reviewing the status of all our inventory, the importance of our suppliers and our product mix- all relevant and important to our continuing success.
Manufacturers have disappointed us.
So has our supplier.’
That’s the start of a post I wrote on July 28, 2009.
Rereading my thoughts from that post, and reflecting on these interesting times, I find myself reconsidering and deciding on our dealership of Bullseye Glass…
Oh, the horror you say.
But Mikey, you’ve been one of their biggest boosters, I hear. Carried the entire line for years. The only one in Canada with a full line inventory. Told us how they have five times the selection of Sys96. That they actually make solid reds and pinks. They even make Aventurine Green in two shades. All their glass amazingly is even available in two thicknesses.
Yes, it’s true, they are great, but sadly, and frustratingly, things have changed significantly in Canada over the past four years.
Let me explain…
Fantasy In Glass is the only retailer in Canada that carries the full Bullseye sheet glass line. We also carry a substantial amount of their curious fusible glass, their frits and powders, confetti, Hot Rodz rods for torchwork (even though my sales rep seems unaware that we do), chemicals and their great fusing paper (2500 sheets and rolls due in September 1). Heck, we even bring in their great Tekta Clear by the case.
Why then, if Bullseye is such an amazing product, does no one else carry it?
Well, as most retailers can’t bring in Bullseye themselves their only option then is to get it from the nearest Bullseye distributor- that’s right, in Canada, there’s only one. That means then you’d be dependant upon our sole Canadian distributor to supply the entire line for you.
You guessed it- he doesn’t carry the entire line. Not even close.
And if that supplier doesn’t carry an acceptable selection of inventory, what would you do as a retailer?
Of course. You just wouldn’t bother with Bullseye. Only carry the Spectrum Sys96 line.
So since Spectrum 96 is available more consistently than Bullseye and there is no alternate source for Bullseye in Canada, retailers choose not to even consider Bullseye, and invest only in Spectrum.
So, how does this affect us you ask? Wouldn’t that mean that we’d have a lock on Bullseye in Canada?
Yes and no.
Because other stores don’t carry Bullseye, and we seem to be the only one carrying the torch at the retail level, this greatly limits our ability to grow Bullseye.
Why?
Well, as while we attract customers from elsewhere, they won't consider our Bullseye because they've 'already started with Spectrum' and when they return to their regular retailer that’s all he carries.
So, Bullseye, by not assuring that their distributor is doing his job, has hurt our and their potential for growth. And frankly, we’re getting a little frustrated trying to grow Bullseye here alone, without much support.
So are we dropping Bullseye?
No we’re not. The product is way too good.
But we are dropping our dealership at this time, and hope our distributor can fulfill our needs.
Monday, 7 September 2009
Better Late Than Never

Tonight is the start of a flurry of postings. We start with the revival of our Monthly Sale.
Friday, 4 September 2009
Borax Overspray
Wednesday, 2 September 2009
Current Spectrum Score Magazine

Now easily available as a pdf file, with news from the glass manufacturer (when we can get the stuff- it's usually out of stock), helpful articles and free patterns. Grab it here...
Sunday, 30 August 2009
Proof We Coddle Our Staff
Thursday, 27 August 2009
Tuesday, 25 August 2009
Sunday, 23 August 2009
Friday, 21 August 2009
Wednesday, 19 August 2009
The Thing About Writing a Blog...
Monday, 17 August 2009
Closing August 18, Reopening September 1
Tomorrow is the start of a two week sabbatical for Ed the Editor, the wit and wisdom provider of this ongoing blog (since 2001 in one form or another- not counting the shreds of soggy cocktail napkins occasionally slipped under the door to the Ivory Tower (Mikey's office).He might wax poetic while sipping a Weissbier from high atop the Alps surrounded by Bavarian beauties with lily white skin, or then again he might just scratch his armpit, while drinking a Bud, wearing his favourite Nascar t-shirt and pondering the length of his mullet down at the local legion. With Ed you never quite know what to expect. So maybe, possibly he might drop a pearl of wisdom here over the next two weeks, but then he may not. Depends on those beauties or how cold the beer is.
Saturday, 15 August 2009
Talk to the Hand Because the Glass Don't...
Always Pay Attention
Wednesday, 12 August 2009
The Second Nicest Person in this Industry
Monday, 10 August 2009
Bill Dick

Wednesday, 5 August 2009
Coming Next Week
Monday, 3 August 2009
Some New Spectrum Glass


Mikey's Economic Lesson of the Day

Most Canadian retail stores must buy from our One and Only Canadian Stained Glass Supplier, where there is a US Dollar Surcharge added.
July 28, 2009- (dollar at .925 cents)- surcharge is 13.8%
It’s a strange and trying time to be a Canadian stained glass retailer.
Anybody out there care to comment- you can easily do it anonymously...
Tuesday, 28 July 2009
An Open Letter From Mikey In The First Person

I hadn’t planned to drone on about problems and changes in our industry as it might seem self-serving and of no interest to our blog followers.
But I started this blog not only to promote, but to provoke and give insight into the workings of a glass store owner. Hence the title 'Diary of a Demented Store Owner'.
Yes, we do tell you what’s new, give suggestions and promote stuff that’s appearing. We've even been accused of trying to inject a little humour into our industry now and then. But that’s something you might get elsewhere (excluding Mikey's bad sense of humour...Tina).
Something you can’t get anywhere else is how things are done, the behind-the-scene inner workings, the graft and corruption, the sex, drugs and women- namely, the trials and tribulations we as retailers face.
That’s maybe why this blog is a little different.
It hasn’t made us popular with some, but has hopefully caused some changes to occur for the betterment of our industry. I have stories- some I can share today, some best left for another day.
Here’s one for today...
You might have thought that I was here these past few weeks.
Sorry, but I wasn’t.
I was away, hard at work as the above picture clearly shows.
The great thing about writing a blog is that you can schedule entries to appear even when you aren’t here.
I wish I was here.
It has been a very ‘interesting’ time these past few weeks.
Upon my return I find myself reflecting on many of the ‘cornerstones’ of our business and reviewing the status of all our inventory, the importance of our suppliers and our product mix- all relevant and important to our continuing success.
Manufacturers have disappointed us.
So has our supplier.
The traditional manufacturer/distributor/retail supply chain no longer seems to be important to most players leaving the retailer to wonder why this distribution system continues to exist.
You see, a mainstream manufacturer sells only to a protected set of distributors. That’s okay. There is merit to this system. Or was.
That protected distributor in return receives best pricing so long as they promise to carry the manufacturer’s full line and carry a substantial quantity in inventory to adequately supply the retailer (and studios).
This is important, why?
Well, FIG as your retailer depends on the distributor (and the due diligence of the manufacturer) to make sure he upholds his end of the deal, does his job and actually has inventory for us to draw from.
As you know (ad nauseam), over the past four years we have had a progressively worsening time procuring supplies from these manufacturers’ distributor. Some to such an extent that once proud mainstream suppliers such as Spectrum are now viewed here in Canada as a minor boutique manufacturer that is unable to provide a consistent and reliable product.
While we have a lesser problem supplying Bullseye glass because we are a dealer and buy direct, there are sundry, and slow moving items that we won’t buy direct expecting our distributor in their role to provide this for us.
Not happening.
So, where am I going with all this?
I’m not sure.
It used to be that everyone in the supply chain knew their role.
It used to be that everyone followed the rules, provided product in a timely, accessible manner, at a reasonable cost. And for all that effort, of course, were entitled to and realized a reasonable profit.
Everything is changing. Loyalties are being tested and reevaluated. I think we must do so as well.
Keep tuned as I anticipate some big changes occurring at FIG.












